COVID-19 November Update
On November 9th, Dr. Bonnie Henry announced new orders prohibiting social gatherings of any size with anyone other than those in your immediate household. This includes not only gatherings in your home but also outdoors, at restaurants and other venues including vacation accommodations. The order specifically targets residents of the Vancouver Coastal and Fraser health regions for two weeks ending on Nov23 at 3pm.
As the Sunshine Coast falls within the Vancouver Coastal region the order applies to some of our vacation rentals, in particular the Pointhouse, Aerie and Pointhouse Annex but not to the Pointhouse B&B suites and our new Studio ISO as they have a maximum occupancy of 2 guests. Bookings involving groups of friends or several couples between Nov9 and Nov23 will be affected. Non-essential travel to and from the at risk regions is also strongly discouraged.
Sadly rapidly rising infection rates means we need to come together again to try to flatten the curve. Cancellations are disappointing for guests and for us as hosts. Since March this year we have maintained a flexible cancellation policy on all our accommodations with shortened cancellation windows and options to either postpone your stay or receive a refund.
We hope the new health measures will be effective and we will get the virus back under control quickly but we could be in for an extension of the orders or further restrictions to combat the spread of infection.
Please contact us directly to share your concerns about existing or new bookings, our accommodations or our safety protocols.
“Be kind. Be calm. Be safe.”
Cheers, Heather & Bob