We are happy to welcome you back to the Pointhouse B&B! We have worked diligently to implement standards that meet or exceed all industry guidelines surrounding COVID-19, with the goal of ensuring all our hospitality team, guests and our community remain safe.
We’ve got this.
The Sunshine Coast offers an abundance of natural spaces to enjoy. The ocean, a plethora of pristine lakes and forest trails galore provides the assurance of fresh air in clean, open spaces. Clean, open interior spaces also characterize the Pointhouse. We have introduced a few new measures to continue to allow for an exceptional experience with the assurance of safety for everyone. Alongside these services and procedures, we will continue to follow new health guidelines as they arise.
We’ve got you.
All the team has had input into how to adapt our already rigorous cleaning routines for extra sanitation to ensure we can maintain best practices to avoid illness and any possibility of transmission. If you are feeling unwell prior to your stay we ask you to postpone your visit to a future date rather than chance spreading infection.
While we won’t be extending our hands for a welcome greeting we are happy to receive you into our home. All guests, team members and your hosts will be expected to follow physical distancing and hand washing protocols. With at most only 2 suites occupied, you may be rambling around anyways. Hand sanitizer is available in the welcome foyer and other common areas. Masks are are mandatory for travel on BC Ferries. We will be wearing masks for any guest/host interactions where physical distancing is hard to maintain.
Your suite is your exclusive domain during your stay. Once we have oriented you to the features of your room we will not be coming in to straighten the bedclothes, freshen the towels or provide any romantic turndowns.
The hot tub is warm and waiting and massage services are again available either in your suite or the Zen Teahouse Studio.
We’ve got food too!
Breakfast service will look much the same as we already have plenty of space between tables and breakfast times are catered to individual guests schedules so they are often naturally staggered. You can expect the same delicious healthy offerings though you may have to top up your own coffees. Any other meals included with your stay will also be individually plated and served with food safety and the virus top of mind.