Privacy Policy

Type of website: Tourism Accommodation Business
Effective date: 6th day of April, 2023

pointhouse.ca (the “Site”) is owned and operated by Pointhouse Suites on Sargeant Bay. Pointhouse Suites on Sargeant Bay is the data controller and can be contacted at:

info@pointhouse.ca
(604) 885-2667
7747 Kenyon Rd, Halfmoon Bay, BC, V7Z 1C3

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected; and
4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy.

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

1. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: To collect payment for the contracted products/ services.

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
2. Email address;
3. Phone number;
4. Address;
5. Payment information; and
6. Food allergies, preferences, reason for the visit, how you found us.

This data may be collected using the following methods:

1. Online reservation form.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

1. To share useful information about products or services booked and helpful trip planning recommendations;
2. Cater to individual dietary preferences or allergies;
3. Process payments for contracted products or services;
4. To offer personalized hospitality;
5. To solicit reviews of our accommodations and services;
6. To inform marketing and guest management;
7. To conduct research or analysis to improve services or enhance user experience;
8. To prevent or detect fraud and other illegal or infringing activities including security or risk assessment s and the authentication of users

Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Under the GDPR, you have the following rights:

1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.

There is no minimum age to use our website. We collect the personal data (names and age) of children under 16 years of age only with the express consent of their parents or guardians. This consent is collected as follows:

1. Parents volunteer information.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Heather Newman
info@pointhouse.ca
(604) 885-2667
7747 Kenyon Rd, Halfmoon Bay, BC, V7Z 1C3

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the The Office of the Privacy Commissioner of Canada, Information Commissioner’s Office in the UK, Data Protection Commission in Ireland.

If you have any questions, concerns or complaints, you can contact our privacy officer, Heather Newman, at:

info@pointhouse.ca
(604) 885-2667
7747 Kenyon Rd, Halfmoon Bay, BC, V7Z 1C3